Due to federal aviation regulations, Items coded *HM* (Essential Oils and alcohol based products) cannot be shipped to Canada. Please do not select these items for purchase. If selected, the item(s) will be removed from your order.
1.HOW WILL MY ORDER BE SHIPPED?
All Canadian orders that are 4 pounds or less will be be shipped US Postal Service First Class and all orders which exceed 4 pounds will be shipped US Postal Service Priority, and the time in transit for these methods is described in greater detail below. If your order exceeds 200 pounds, we might opt for a freight carrier.
Please Note: We will only furnish these documents for all exportation orders.
- Commercial Invoice
- Bill of Lading
- Organic Certification
- Certificate of Origin
- Customs Disclosure
- Certificate of Analysis
- NAFTA Agreement
Please make sure that other forms of documentation will not be required by your government before you order, as we will not be able to provide them. We are not responsible for fees incurred because of refused merchandise and we are not responsible for customs and tariff fees imposed by your country. All of these are the responsibility of the importer.
2. I CURRENTLY HAVE A FEDEX AND/OR UPS ACCOUNT NUMBER. CAN I USE MY SHIPPER NUMBER AS A BILLING OPTION FOR FREIGHT COLLECT?
Yes! If you wish to use your own UPS or FedEx account number, please provide this to us and we will ship your order on your own account and no shipping charges shall apply. Just type your account number in the "Special Instructions field" which you will see upon checkout, with your request and we will proceed to ship it as instructed.
3. SHIPMENT TIMES
Once you place your order it will be scheduled for shipment within 2 - 3 days. The time in transit varies but this is a fairly accurate guide...