Mountain Rose Herbs
Return Policy

Our guarantee to you...If for ANY reason you are unhappy with the products you received, please send them back within 60 days of the invoice date for a full refund, NO questions asked! It is our way of assuring you that we guarantee you'll enjoy our products. And if you do not, then we will do everything to make your business experience with Mountain Rose Herbs the most enjoyable. We are proud of the fact that...

• We do not charge a restocking fee
• You have up to 60 days of the invoice date to return merchandise
• Returns within our policy are not questioned for any reason

When sending us returns, we would appreciate it if you could provide a short explanation (although not necessary) for the reason of return. This helps us to better understand our customers needs and complaints and assists us in developing better products. When returning items you have three available options.

• You may exchange it for something else
• You may ask for a Mountain Rose Herbs store credit redeemable on your next order
• You may ask for a refund to your credit card

PLEASE NOTE

We are unable to accept returns for international orders, custom blended orders, clothing, or materials that have been mixed or blended together with other ingredients. All essential oils which you had ordered in 4 ounce or larger sizes, require calling our returns department for authorization at (800) 879-3337.
All shipping charges incurred for returning merchandise to Mountain Rose Herbs is the sole responsibility of the customer, unless it is the error of Mountain Rose Herbs. All returns must be postmarked within 60 days of the invoice date to qualify for a return.

For questions concerning returns please contact us at (800) 879-3337 or at returns@mountainroseherbs.com

Returns may be shipped to us through 3 carriers